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How Not to Run an Online Ordering System

If you are a restaurant and are going to let people order curbside takeout online, it may be a good idea to only allow orders that will be filled while your restaurant is still open.

It may NOT be a good idea to allow someone to order dinner, confirm the order, tell them to pick it up at a specific time, and then be closed with nobody there at that time.

Outback, I'm glaring in your general direction.

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This page contains a single entry from the blog posted on July 29, 2007 12:12 AM.

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